Archive for the ‘Behavioral Economics’ Category

Yesterday, I spent 2 hours helping Natasha. Until recently, a client of Bank Of America [BOFA] for over 10 years, Natasha was the model customer. She’s always been on top of her bills, She never missed or made a late payment on any of her accounts. Tragically, Bank Of America has recently raised her Interest [...]

Yesterday, I spent 2 hours helping Natasha. Until recently, a client of Bank Of America [BOFA] for over 10 years, Natasha was the model customer. She’s always been on top of her bills, She never missed or made a late payment on any of her accounts. Tragically, Bank Of America has recently raised her Interest [...]